FAQ

Q: Can you also give me an ID number so I can look at your site?

A : You may create your own ID number and password with our sign up feature on our web site.

Q: Can only pay with PayPal?

A : We accept all major Credit Cards, Debit Cards, PayPal, Western Union, Money Order, Wire Transfer through HSBC Bank, Checks by mail, T.T, and LC.

Q: What is your MOQ (Minimum Order Quantity)?

A : We do not have a minimum order quantity; the price differs with the amount ordered.

Q: Shipping methods and time?

A : Please look at the shipping section of our website and you will have all your questions solved there.

Q: Can We arrange for someone to come to your Showroom/Office to purchase the product?

A : Yes you can arrange for a visit of our factory or office at any time.

Q: Are you able to send a sample piece for testing first?

A : Yes, we can send a sample of any product for testing upon arrival of payment.

Q: do you have more photos about this product

A : Yes, we can send more photos of any product upon request.

Q: please send us more information about your products and your company.

A : We have filled our website with information about our company in the about us section of our web site.

Q: I'd like to know the minimum order required in order to have my company logo printed on the device

A : The minimum order to have your logo printed on the device is 500.

Q: Can I have your msn or Skype contact for a live discussion?

A : Yes, you can view all of our contact options in the contact us section of our web site.

Q: Can you make a new design for my box?

A : Yes, you can view some of our samples that we have created for other customers

Q: Can you make a PCB board for me?

A : Yes, we have team of engineers, programmers, and designers who create our PCB boards and individual customers PCB boards.

Q: Can you create a mold for us?

A : Yes, all of our molds are made and designed in our own location.

Q: Can I only create a mold with your company?

A : Yes, we offer sub-contracts to our customers for mold making.

Q: What is your guarantee?

A : Please look at our Guarantee and warranty section in our web site.

Q: Who are your customers?

A : Retailers, wholesalers, and manufacturers.

Q: I have no experience regarding some customs issues, please advise me?

A : We have license for export, which we can offer you for help.